Problems with the platform
Hi folks, don't know if this is the correct via for extern problems, but I've been contacting with the support team since this morning and I don't have any answer of them. I had a problem with payment platform and I did not had answer of the support team. What can I do in this kind of situation?
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Hi. I had a similar situation. No response from the customer support, so I sent an email to the tonebase team ([email protected]) and I got the response relatively quickly. Hope this works.
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Agree with Keiko on approach, although when I needed to change my password, it took a week to hear from the team. Regardless, I got it done with patience. :)
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Hi Alberto , We apologize for our delayed response. I've heard customer support is already in contact with you, so I will close this thread again!
