Tonebase search crash problem
Hello everyone! I'm new here and not quite sure where to report this bug.
Ever since I signed up for Tonebase, everything has been running smoothly
—except for the search feature, which has been a bit frustrating. Whenever I attempt to search for something, it crashes and redirects me to a page that says, "An unexpected error has occurred." The feature works perfectly on the Android app, but I run into this issue when using Google Chrome or Edge.
14 replies
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I have the same issue!
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Hello… I have seen the same issue over the past week. I receive replies from tonebase that they are aware of the issue, it remains an issue, though.
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Hi John, thanks for letting us know about the issue— I’ve communicated it to our software engineering team!
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Yes, same problem here.
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And same issue if you click "Live Events" ...
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Same here!
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Search has been a problem since I joined three years ago. It is annoying for sure; I have completed many lessons and series only half way because I can't locate them again. I guess they are still working on it.
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I hope they fix this issue soon!
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I have same issue!
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Hi Lin April Funcke Dave B Alex Christian Kokesch Vicky Brandt John Waterson Stephen Holland Kuro
The search issue is now fixed! Our software engineering team thanks you so much for your patience. Happy (almost) New Year everybody! -
Thank you