Support?

Hi I’m really enjoying the site but wondering if the “contact us” link goes to someone in support. I’ve a support question but haven’t been getting any response. FWIW the question is what has happened to the ability to download the workbooks in the 10 scales challenge. It seemed the whole section disappeared for a while it’s now back up but I can’t seem to d/l the workbooks as before. Thanks

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    • Mat
    • Software integrator
    • Mat
    • 2 mths ago
    • Reported - view

    Hey Mike, have you tried to email [email protected]?  

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  • Hi Mat thanks for the reply, yes I've emailed them twice to that address no response. Odd.

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    • Hollie
    • Hollie
    • 3 wk ago
    • Reported - view

    Hi, 

    I’m having the same issue where i want to download the workbook for this challenge but can’t find it, did you end up working it out?

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  • No! Never got a reply to repeated messages to support . Nor any response from them on here. Do they not glance at this message board either from time to time? Very odd. I hope you have better luck.

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  • Dear friends, so sorry for the late reply. I have forwarded the issue to our developers and support. We're currently looking into it!

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  • hurray! the workbooks are back up . Thank you!

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  • 13 days agoLast active
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