What would you like improved on tonebase?

It would be good to either be able to have some live events at different time zones so those of us in the Southern Hemisphere can get the full benefit of our subscription.  If not, then it would be good if the subscription price could reflect the more limited functionality.

The app on Android does this weird thing where it heats my phone up. Don't know why, or what the mechanism is exactly, but it's consistent - 20 minutes into a video my phone is very warm. Doesn't happen with any other streaming or content app.

I join the throngs extolling tonebase.  One feature request I would have for the android app would to support playing the lessons (at least the audio) in the background.  This would allow us to listen to the lessons like podcasts driving: admittedly this is not as good as watching them while sitting at the piano but it would be a great way to spend time commuting to review/preview lessons!

I think that the response time of the support team needs to be improved.

I also think that any life stream should allow us to change the display format (like the lessons).

I see more and more emphasis on live events, mentorships, fast track and master classes but not enough on new lessons and perhaps adding the new instruments. 

We need to have some organ related lessons or courses! 

Hi Dominic Cheli , I sent the following email to the tonebase team but copying it here as well.
I cannot fully take advantage of the instructions and learn because of this missing feature.
 

I want to request a feature: Highlight notes and pedals during demonstration of a piece.

For example, while going through the video for "Happy Farmer", I cannot properly follow what notes are being played by the instructor and when the pedal is pressed or lifted while the instructor emphasizes this to be important for that particular piece. It's in level 2 (as suggested in the plan) but as a beginner, I cannot follow easily just by the sound of the music to know where in the score the instructor is playing and the contrast between the suggested and its alternative.

Link to the tutorial: https://app.tonebase.co/piano/courses/player/seymour-bernstein-teaches-schumann-album-for-the-young?moduleSlug=seymour-bernstein-teaches-schumann-album-for-the-young-the-happy-farmer

I've noticed it so far in all the videos I looked at. In some cases, measures are highlighted which helps a little bit but still at an abstraction that is harder for beginners or late beginners, depending on the complexity of the piece.

Very often I am unable to play continuously through prior livestream videos. If I pause, rewind or use the scrubber bar to relocate, the video will no longer play. I've had nice interactions with support before on similar topics years ago, but this remains a recurrent problem on any device.

Do other users have the same issue?  Might there there still be something particular to the settings for my network or Apple devices?  If this is a common problem with known solutions, perhaps those solutions could be provided in a support section of the interface, sparing the need to submit a support ticket.

Thanks!

Hi Dominic,

I am from Indonesia and been having issues from accessing the video player.  Its only accessible by using VPN. 

It would be very nice if possible to make it accessible to the Indonesian server.

Thank you!

1. I'd love to see the Resources section included in the mobile app. Scores, workbooks, etc. don't show in search results, or with their associated courses. Is this an iOS-version quirk?

2. Offline access. I live in a rural area with frequent, days-long internet/phone outages and that would be a huge help.

3. More accurate subtitles. Are they auto-generated?

tonebase has been life-changing and I'm so grateful for y'all!

I love Tonebase, but I would suggest to include the Screen casting function for the videos. This would result very practical when using the phone app to cast to a bigger screen.

Regards,

How about fixing the "search" crash before working on improvements? The recently started thread on the topic mentions that the bug has been around for the last three years. I recently signed up and ran into it yesterday.

I’m new to Tonebase and coming back to piano after 50 years. I took the quiz and I am level 2, due mostly to vocal training and music theory in my youth. But there doesn’t seem to be a progression of lessons to follow, just a random assortment of videos, some of which seem too advanced for me. I’m also taking lessons with a teacher. I was hoping for more practice tips geared to a beginner level and a progression of lessons to follow so I can improve. 

Quiero felicitar por el contenido en la plataforma, es excelente. Sugiero organizar con mas detalle los cursos por nivel y el acceso a los libros de trabajo. Quisiera solicitar por favor agregar los subtítulos en español a las clases. El inconveniente que es frecuente es en la reproducción de los videos, se cortan y no mantienen la velocidad de reproducción elegida.

Muchas gracias por la atención y colaboración.

Personally, I would love to be able to watch the course videos offline without having to be connected to the Internet. If I'm traveling or on the go, I'd love to keep Tonebase with me wherever I go!

After we have completely viewed a course, please could we have a way to control whether it remains in the In-Progress section or moves to the Completed-Courses section. Currently my In-Progress section is cluttered by many courses I have viewed for backgrounding purposes but am not actively working on right now, and my Completed-Courses section lists at least one course on a work I am busy learning and like to review the course from time to time. Several courses that I've viewed are listed in both sections.

Many thanks. The quality of the courses is excellent.

1. There are some challenges with the Android app. I am participating in a TWI and can't find the content. It's hit or miss if i can find the latest video and assignment. If i go to my profile and click on my previous post from the prior week, i can't get anywhere else from there. 

2. In general, it is difficult to find what I'm looking for. There is so much great content out there. I want to use it! 

3. I have a subscription for piano. I don't want to be asked to select an instrument every time I log in.

4. If I have a window open, for example the TWI, if I go to another window on my Android, it closes the TWI intensive window and I have to start all over again to try to find it. This is quite annoying. 

Please  

Video of piano hand exercises... Fundamental finger changes...

Isolated exercises...

Comprehensive guided lesson... quick routine that could eventually be done in 10 minutes.... complete rudimental to advance guided workout for fingers changes... in one video to be done at the piano to warm up and stretch fingers...

I'm a beginner at piano... I want a lifelong routine  I can practice of moves to flex [.... if I did ballet, karate or tai chi etc you would do basic insolated moves] to get familiar with finger changes and strengthen my finger in preparation for what's to come.

... I seem to jump straight into playing pieces without warming up.  I physically limber up my body like Penelope Roskell says I just want some mindful exercises for hand / finger working way round keys of piano.

Thank you